Are you in the process of starting your own business? Or, do you run a small-scale business? If your answer to either of the two questions is a ‘yes’, it’s important that you read this. The journey to making a business successful is certainly tough. There is a palpable need to get noticed and be taken seriously within the community and by target consumers and of course, get lots of opportunities to develop and thrive.
Fortunately today, this issue can be resolved not only through offline mediums but also online platforms. As a businessperson, you have to be skilled at providing answers to several questions like these in a jiffy – “Who are you? What services does your business offer? What does your company represent?”
And, this is why it is necessary to take note of the marketing aspect of your business from the beginning. To help you get started, here’s an indispensable list of small business marketing tips that will help your business stand out everywhere:
1. Pick An Appropriate Social Media Platform
Firstly, your business doesn’t have to be exist on those social media platforms that are not only irrelevant but also hard to keep up with. Don’t confuse yourself, your clients and consumers with an armful of social media accounts that you are not able to manage properly.
Depending on your business’ industry and target market, select specific mediums. Usually, Facebook & Twitter are most preferred platforms on social media by any business to gain maximum traction. Therefore, always make sure that these two accounts are maintained with utmost professionalism.
2. Give Your Blog/Website A Makeover
Having a powerful online presence of the business has its own set of advantages. In fact, it is a necessity for any small-scale business. You have the liberty to not only promote your services but also showcase business achievements and display contact details in whichever you want. Having a blog or website increases the value of your business in front of potential clients manifold. Therefore, make sure you work relentlessly on the website/blog regularly.
3. Connect, Communicate & Flourish
Your website/blog is live. The wheels of your social media strategy have been set in motion. What’s the next eventual step? Networking. As a businessperson, you must join online professional communities (on LinkedIn/Facebook/Twitter) to not only acquaint yourself with the latest trends in your industry but also connect with fellow competitors, potential clients and business associates. This is important to let other businesses and industry-people take notice of your small business and its services.
4. Respond To Online Feedback & Queries
The essence of online marketing is lost if it is only one-way. This means that publishing a website or a blog and starting social media accounts isn’t enough. It’s important to respond to customer or industry queries, complaints and feedback in order to transform into a powerful brand. This is impossible if you choose to keep mum online!
Whether it is a small tweet or Facebook post regarding a new service or a comment published on a community forum, learn to give polite and prompt responses. Even a tiny online footprint would help your brand expand exponentially.
1. Word Of Mouth Works
This is, at times, the greatest lead generator for a small business. Therefore, offering quality products and excellent services that people can’t stop talking about is critical. Even if you are the most outgoing and smart small business owner, your brand is not going to retain consumers or grab eyeballs of potential clients unless it not only delivers but also exceeds expectations. The key to trigger positive words of mouth is to keep refining the brand. This process may cost lots of money and time but it will definitely fetch results in the long run.
2. Provide Promo Offers To First-Time Consumers
Offering promo offers to first-time app or website users is the latest marketing gig. Needless to say, it has proved to be quite useful in engaging customers and get them start talking about the services your company provides. Most Food & Beverage startups and cab service providers have done well for themselves using promo offers.
3. Organize/ Host Small-Scale Events
Open a kiosk at a mall on a weekend or participate in a trading event—there are so many ways to help your business be visible. Contrary to popular belief, you don’t need to spend lots of money to do this. In fact, many successful small businesses thrive on offline community building through partaking in local events, charities and fundraisers and organizing 2-day workshops, collaborative fests and tea parties to name a few. This will allow your customers to know about you and your brand on a physical level.
Brainstorm, plan and execute – if you want to stay in the business and grow. Creating the perfect brand (both online and offline) is not achievable without putting continuous efforts. There is no need to rush. Start with baby steps and you will eventually get there.